The Westin Haikou

Excellent location (walking distance to restaurants, bar and tourist spots), cleanliness, service and staffs. Special thanks to Lio and 小谭 in assisting me with my appeal for refund as I was not able to reach the hotel on the first day of my reservation due to an unforeseen circumstances. They were considerate, polite, warm and indeed very helpful. I was absolutely impressed and satisfied with their excellent customer service. Will definitely go back on my next trip to Haikou.

Staff Justin is friendly and polite